People often find it easier to nod and agree with colleagues, suppliers and customers when they talk about new or complex topics, rather than question what’s being said and ask ‘can you explain what you mean’.
Absolutely…, completely agree…., sure…., are sometimes used to mask the listeners lack of understand. Ironically the person talking is often regurgitating corporate speak or what they’ve heard, and actually has little grasp on the subject themselves.
At Passion Inc we’re very used to asking what appears to be stupid questions, as we know it’s an essential skill in order to create compelling stories that audiences clearly relate to and can understand without ambiguity.
We think the following video demonstrate the essence of this perfectly – https://youtu.be/aeMv9uKpAZg